Frequently asked

Is palm sugar really healthier than white sugar?

It is unrefined and retains minerals, and it has a lower glycemic index than refined sugar. It is still sugar — we recommend it as a better everyday swap, not a health food. All claims on this site follow FSSAI guidance.

How long does delivery take?

Metros: 1–3 days. Rest of India: 3–5 days. Every order ships within 24 hours from our Thoothukudi facility with full tracking.

Do you offer Cash on Delivery?

Yes, COD is available across India, alongside UPI, cards, netbanking and our other payment gateways.

What is your return policy?

Unopened jars can be returned within 7 days for a full refund to your original payment method or wallet. Opened products are refunded if there is a quality issue — just send us a photo.

How does the Grove Box subscription work?

Pick monthly, quarterly or annual. Pause, skip or cancel anytime from your account — no lock-in. Subscribers get first-tap batches before anyone else.

Are your groves certified organic?

Two of three partner co-ops carry organic certification; the third is in transition. Every batch is traceable to its grove either way.